The mission of Access Services is to provide courteous and equal services to all patrons, implement policies and procedures that ensure the greatest possible use of library material, and promote practices that enhance the security of the library’s collection.
With the library user at the center of our mission, service excellence to our users is the paramount goal of all Access Services activities.
Circulation/Reserves focuses on the general and course reserve collections of Kemp Library.
This involves but is not limited to shelving, stacks maintenance, patron registration, patron records maintenance, processing items for print and electronic reserves, compiling circulation statistics, providing basic directional information to library users, and formulating and enforcing circulation policies and procedures.
For information on Copying and Printing at the Library, see our Copying and Printing page.
To Contact the Access Services Department, please call (570) 422-3126
The Circulation Desk, which is located near the main entrance on the first floor of Kemp Library, is responsible for checking out all materials in the library, including course reserves and laptops. These policies cover borrowing and loan privileges as well as fines, fees, and all other library charges that users of the library may incur. They are formulated to facilitate access to materials and services in Kemp Library while concurrently protecting the library’s collections.
Library hours are posted on the Kemp Library homepage and in front of the Kemp Library building, to the right of the main entrance.
Your student, staff, or faculty eCard ID is your library card. The barcode number on the back is your borrower ID number. ESU alumni, Friends of the Library, and full time Monroe County educators are eligible to receive courtesy cards.
You must have your ID card to borrow materials, including reserve items and laptops.
Any items taken out with your ID card are the responsibility of the cardholder. If your card is lost or stolen, please notify the Circulation Desk as soon as possible so that the card can be blocked from use.
The library reserves the right to suspend the borrowing privileges of anyone abusing library policies and privileges.
Questions or comments concerning the lending policies of Kemp Library should be directed to the Circulation Desk, at (570) 422-3126.
Loan Periods and Renewals
The regular loan period for ESU undergraduates and courtesy borrowers is four weeks (28 days). Faculty, staff, and graduate students have a fifteen-week loan period.
Materials can be renewed once as long as the items are not overdue, on hold, or recalled. Items can be renewed in person, by mail, or through the library’s online catalog (PILOT). Telephone renewal requests will not be accepted.
Materials will not be available for renewal if another patron has placed a hold or recall on the item. Overdue items can only be renewed at the Circulation Desk.
For information on viewing your patron information using our online catalog (PILOT) and instructions on self-renewal of materials, please click here.
Holds and Recalls
Patrons can request to have a hold placed on materials on loan to another patron. Only patrons in good standing can place a hold request on library materials. Items on hold cannot be renewed. The patron who placed the hold is notified when requested items are available. Materials are held at the Circulation Desk for ten days from the date of the notice for pickup. Items will be shelved at the expiration of holds.
Periodically, Kemp Library recalls materials. Recalls change an item’s due date. Patrons will be notified by mail when an item is recalled. Overdue recalled materials are assessed overdue fines of one dollar per item per day to a maximum of fifteen dollars per item.
Requests for holds and recalls can be made through the library’s online catalog. Complete directions on this procedure are available on Kemp Library’s homepage.
Patrons are blocked from borrowing additional materials if they owe fees or have overdue materials. ESU students can also be blocked from receiving grades, registering for courses, or graduation.
Patron blocks are cleared when overdue items are returned and when fines and fees are paid.
Fines, Fees, and Other Charges
Kemp Library does not assess daily overdue fines for regular circulating items.
Overdue items returned 30 days past the due date incur a processing fee of three dollars per item.
Reserves, recalled materials, or materials requested for hold status incur daily overdue fines with no grace period. Two-hour reserves are fined twenty-five cents for each hour overdue. Overdue Overnight, Three Day, Seven Day, and recalled materials are fined one dollar per day per item up to a maximum of fifteen dollars per item.
Replacement charges for lost materials and repair costs for damaged items are determined by the Access Services Librarian. Depending on the condition of the item and on whether or not the library has already replaced it, billed replacement costs that have been paid for by the borrower may be reimbursed if such items are returned to Kemp Library no later than six months after payment. Lost item replacement fees may be reimbursed, but accrued fines will not be reimbursed.
Should a patron prefer to replace the lost materials instead of paying a replacement fee, the patron can do so subject to the approval of the Access Services Librarian. Such approval will not result in a waver of accrued fines.
Blocks on transcripts, grades, and registration will be placed University-wide for non-payment of any fees or failure to return overdue materials.
Fines and fees can be paid for by eCard, cash, check, or money order. Courtesy borrowers can pay for fines and fees by cash, money order, or certified check.
Reserve items in print format are held behind the Circulation Desk of the library and can be retrieved from the shelves or cabinets only by library employees.
The majority of items in Kemp Library’s Reserve Collection are for two hour in-house use only. However, some items circulate overnight, for three days, or for one week. Valid ESU ID cards are required to sign out reserves. No more than three reserve items can be checked out at the same time.
Course reserves support classes taught at East Stroudsburg University. However, the Reserve Collection also includes other items available to the campus community. Examples include affirmative action documents and Curriculum Committee binders. Please contact the Circulation Desk at ext. 3126 or ext. 3708 for additional information concerning course reserves.
Kemp Library laptop loans are available to students, faculty, and staff of East Stroudsburg University for in-library use only. Laptops can be borrowed at the Circulation Desk. The borrower is responsible for returning the laptop to the Circulation Desk upon completion of use and no later than 2 hours after checking out the laptop.
The borrower will reimburse Kemp Library for laptop repair or replacement cost in the event of damage or loss. Replacement fee shall be $1,200 (one thousand two hundred United States Dollars).
Overdue charges after the 2 hour laptop loan period shall accrue at the rate of $1.00 for every hour the laptop is overdue.
All borrowers must sign a Laptop Computer Loan Agreement form at the Circulation Desk before a laptop will be issued to them.
Noncompliance with the stipulated conditions of the Laptop Computer Loan Agreement will result in the suspension of eligibility for laptop borrowing at Kemp Library and can lead to registration, transcript, and graduation suspensions.
Courtesy cards are available to ESU alumni, Friends of the Library, and full time Monroe County educators under the following conditions:
- Courtesy cards are non-transferable and cannot be used by anyone other than the patron to whom it is issued.
- Cards are issued for a limited time period with some provisions for extension.
- Courtesy borrowers can have only five items charged to their account at the same time.
- Inter-library Loan service is not available to courtesy borrowers.
- Courtesy borrowers cannot borrow reserve materials.
- Courtesy borrowers cannot borrow laptops.
- Courtesy borrowers are liable for the same fees and replacement costs as other users.
- Lost or stolen cards should be reported to the Access Services Department as soon as possible.
- Cards are issued at no cost but patrons will be charged a three dollar fee to replace a lost card.
- Courtesy borrowing privileges can be revoked at the discretion of the Access Services Librarian.
- Students currently enrolled at other Pennsylvania State System of Higher Education institutions can obtain limited borrowing privileges upon confirmation of enrollment from their home institution.
All library notices are sent out by Kemp Library. These can be overdue notices, hold request letters, recall notices, cancellation notices, and notices of fines and fees.
It is the patron’s responsibility to keep Kemp Library up-to-date on any changes in street address, e-mail, and telephone numbers.
Patrons must return all library materials by the designated due date. Patrons must pay for all overdue fines, fees, and replacement charges regardless of whether or not they receive notices informing or reminding them of these fines, fees, and charges.
Photo Duplication by Faculty
Library faculty and staff will have unrestricted access to a library photocopying machine for copying of work related materials including instructional handouts. Users will sign the copier register in the Access Services Department and record the number of copies made.
Academic departments on campus will have unrestricted access to free photocopying of library owned materials ONLY, such as journal articles or pages from reference books. Users will sign copier register and record the number of copies made.
Library faculty, non-library faculty, and their designee will also have unlimited access to copies from micro-forms in the library’s holdings.
For copies made from micro-forms, the faculty member or their designee will be provided the bypass key for the appropriate micro-form reader/printer. No log entries are necessary when printing from a micro-form reader/printer.
The service outlined herein is not intended to be a substitute for departmental copying or large volume copying provided by campus Printing and Duplication Services. Photo duplication privileges do not extend to personal items, promotion portfolios, class handouts, exams, quizzes, or syllabi, etc.