Effective March 16, ESU has transitioned all classes (undergraduate, graduate and doctoral) to online instruction for the remainder of the Spring 2020 semester.

East Stroudsburg University has no known cases of coronavirus (COVID-19) at this time, but there are positive cases in Pennsylvania. As this is an evolving situation, please check the PA Department of Health for the most updated information related to the Commonwealth of PA.

This webpage serves as the hub for information for members of the ESU community who have questions about the pandemic outbreak, and updates on the health and wellness of our campus.

Questions Specific to ESU

Skip to questions on: Refunds, Academics, Residential & Dining Services, Campus Services & Events, Student Health Services, or Study Abroad / Travel.

  • Have there been any diagnosed cases of novel coronavirus at East Stroudsburg University?
    No. To date, there are no known cases of novel coronavirus at ESU.
  • What should I do if I feel sick?

    Local ESU students experiencing these symptoms (cough, fever, respiratory issues) must call the Expresscare at Lehigh Valley Hospital-Pocono at (570) 476-3700 to be triaged, prior to visiting Expresscare.

    All other students may visit Expresscare for their healthcare needs. (Please note that the ESU student health center at LVH-Pocono is closed, but Expresscare is functioning).

    See quick information from LVH-Pocono.

    Students no longer living in the local area should contact, by phone, their personal/family health care provider or an urgent care center that is convenient for them.

    According to the CDC, anyone who feels sick should:

    • Avoid contact with others.
    • Not travel while sick.
    • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.
    • Wash hands often with soap and water for at least 20 seconds to avoid spreading the virus to others.
    • Wash your hands with soap and water immediately after coughing, sneezing or blowing your nose. If soap and water are not readily available, you can use an alcohol-based hand sanitizer that contains at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

CARES Act & Refunds

Academics

Residential & Dining Services

  • What is the process for moving out of residence halls?

    All students living in residence halls must remove their belongings and check out of the residence halls by Saturday, April 4.

    The residence halls will be open for you to move out starting March 17, and continuing every day (including weekends) through Saturday, April 4, from 8 a.m. to 5 p.m. You must be completely moved out by April 4.

    If you cannot arrive by 5 p.m., please contact Residential & Dining Services at (570) 422-3460 (during business hours, M-F, 8 a.m.-4:30 p.m.) or email housinganddining@esu.edu and a representative will contact you the next business day.

    Key considerations as you plan your trip to campus:

    • Safety/Security: For health and security purposes, residents will be encouraged to move out of the residence halls as quickly as possible. Residential & Dining Services will conclude its moving period each day at 5 p.m.
    • Storage: Residential & Dining Services has partnered with Dorm Movers to assist students with storage needs. Students are encouraged to connect with the company directly to schedule services. Please go to www.dormroommovers.com for more details.
    • Packages/Mail: Residents are encouraged to work with USPS to redirect mail to their home address at this time. Residents will be able to collect mail and packages that have been held in their respective residence halls during your checkout process. All mail/packages will be returned to the sender after the residence halls close.
    • Keys: Please do not forget your keys. Residents will be subject to key/core replacement fees for failure to return room keys.
    • Moving Carts: There will be a limited number of moving carts for students to use throughout the weekend. Please bring personal carts, dollies, and other equipment to assist your transition.
    • Dining Services: All campus dining locations will be closed for students no longer residing on campus.

    For students who need to remain in university housing due to emergency situations, and for information about the support systems we will continue to offer to students, please contact Dr. Gene Kelly, dean of student life, (ekelly2@esu.edu).

  • What is the status of mail delivery on campus?

    Residents are encouraged to work with USPS to redirect mail to their home address at this time. Residents will be able to collect mail and packages that have been held in their respective residence halls during your checkout process. All mail/packages will be returned to the sender after the residence halls close.

  • Who is allowed to live in residence halls for the remainder of the semester?

    International students. All students remaining in residence halls must contact Residential & Dining Services during business hours at (570) 422-3460, or email housinganddining@esu.edu and a representative will contact you the next business day.

    If you are a student currently involved in clinical rotations and living in ESU’s residence halls, we ask that you make plans to go home to your family or make arrangements to stay with family or friends off campus. However, if you are a student with special circumstances, please contact the Dean of Students, Dr. Gene Kelly at ekelly2@esu.edu.

  • I’m a student who remained on campus over break, or need to return to campus due to my current environment off-campus. Who should I contact?

    Students in these situations should contact Dr. Gene Kelly, Dean of Students, at (570) 422-3798 or ekelly2@esu.edu.

  • Is the University Ridge still open for its residents?

    The University Ridge will remain open to house a limited number of students, including international students. All students remaining at University Ridge must contact Residential & Dining Services during business hours at (570) 422-3460, or email housinganddining@esu.edu and a representative will contact you the next business day.

  • Will the cafeteria be open? If so, to whom?

    The cafeteria will remain open with limited service only for those students on campus as well as faculty and staff. Only grab-and-go options are available. The cafeteria is closed to the public. Hours as follows:

    • Monday-Friday: 11 a.m.-12:30 p.m., and 5-6:30 p.m.
    • Saturday-Sunday: 11 a.m.- 12:30 p.m., and 4:30-6 p.m.

Campus Services & Events

Student Health Services

  • Are student health services at LVH-Pocono available to students?

    Local ESU students experiencing symptoms (cough, fever, respiratory issues) must call the Expresscare at Lehigh Valley Hospital-Pocono at (570) 476-3700 to be triaged, prior to visiting Expresscare.

    All other students may visit Expresscare for their healthcare needs. (Please note that the ESU student health center at LVH-Pocono is closed, but Expresscare is functioning).

  • Is CAPS (Counseling & Psychological Services) available for students?

    The following information was shared with students via email on March 30: ESU’s Counseling and Psychological Services (CAPS) is providing remote telebehavioral health services to students via phone or ZOOM.

    Students who are seeking counseling services can call CAPS at (570) 422-3277, Monday through Friday, 8 a.m. - 4:30 p.m., and leave a message indicating they are interested in counseling. The student will receive a return call with instructions on how they may access and complete the necessary consent forms and intake information prior to receiving telebehavioral health services. Messages are checked regularly throughout the day.

    CAPS counselors are licensed in Pennsylvania and are regulated to provide counseling only to students in Pennsylvania at time of service. For students not living in Pennsylvania who require and are seeking other counseling services, please call or email the ESU Health and Wellness Center Monday through Friday, 8 a.m. - 4:30 p.m., at (570) 422-3277 or email afreeman11@esu.edu. The Health and Wellness Director and/or the Health and Wellness Case Manager will help you access services in your community. If the student is experiencing a mental health crisis, they should contact 911, 211, or the National Suicide Hotline at (800) 273-8255.

Study Abroad / Travel

  • Is ESU canceling study abroad programs or restricting travel to countries other than China?

    East Stroudsburg University continues to monitor developments related to COVID-19 (Coronavirus) every day, throughout the day. As a safety measure in the best interest of our students, faculty and staff, the University has opted to suspend all official study abroad programs and spring break service trips, nationally and internationally, effective March 6, 2020. We recognize that this decision has major impact for those students and faculty members planning to travel abroad, specifically the cost implications associated with many of these travel plans. Please know that our Office of International Studies is working with insurance companies, airlines, and third party agencies to request refunds, and we ask for your patience as we continue to conduct these tasks. We will update you accordingly.

  • I’m traveling to a country other than China, Italy or South Korea. What should I do?

    Travel for University business or to conferences, nationally and internationally, has been suspended effective March 6, 2020, until further notice. As an alternative to traveling on University business, consider (when possible) using remote access via Zoom, Skype, etc. We recognize that this decision has major implications for students and faculty members who have planned travel to study or on behalf of ESU, especially cost implications associated with many of these plans. Please know that the University is doing all we can to request refunds, and we ask for your patience as we continue to conduct these tasks.

General Coronavirus Frequently Asked Questions from the World Health Organization

See the World Health Organization – Coronavirus FAQs for the most up-to-date information.

Questions Specific to ESU

Skip to questions on: Refunds, Academics, Residential & Dining Services, Campus Services & Events, Student Health Services, or Study Abroad / Travel.

  • Have there been any diagnosed cases of novel coronavirus at East Stroudsburg University?
    No. To date, there are no known cases of novel coronavirus at ESU.
  • What should I do if I feel sick?

    Local ESU students experiencing these symptoms (cough, fever, respiratory issues) must call the Expresscare at Lehigh Valley Hospital-Pocono at (570) 476-3700 to be triaged, prior to visiting Expresscare.

    All other students may visit Expresscare for their healthcare needs. (Please note that the ESU student health center at LVH-Pocono is closed, but Expresscare is functioning).

    See quick information from LVH-Pocono.

    Students no longer living in the local area should contact, by phone, their personal/family health care provider or an urgent care center that is convenient for them.

    According to the CDC, anyone who feels sick should:

    • Avoid contact with others.
    • Not travel while sick.
    • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.
    • Wash hands often with soap and water for at least 20 seconds to avoid spreading the virus to others.
    • Wash your hands with soap and water immediately after coughing, sneezing or blowing your nose. If soap and water are not readily available, you can use an alcohol-based hand sanitizer that contains at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

CARES Act & Refunds

Academics

Residential & Dining Services

  • What is the process for moving out of residence halls?

    All students living in residence halls must remove their belongings and check out of the residence halls by Saturday, April 4.

    The residence halls will be open for you to move out starting March 17, and continuing every day (including weekends) through Saturday, April 4, from 8 a.m. to 5 p.m. You must be completely moved out by April 4.

    If you cannot arrive by 5 p.m., please contact Residential & Dining Services at (570) 422-3460 (during business hours, M-F, 8 a.m.-4:30 p.m.) or email housinganddining@esu.edu and a representative will contact you the next business day.

    Key considerations as you plan your trip to campus:

    • Safety/Security: For health and security purposes, residents will be encouraged to move out of the residence halls as quickly as possible. Residential & Dining Services will conclude its moving period each day at 5 p.m.
    • Storage: Residential & Dining Services has partnered with Dorm Movers to assist students with storage needs. Students are encouraged to connect with the company directly to schedule services. Please go to www.dormroommovers.com for more details.
    • Packages/Mail: Residents are encouraged to work with USPS to redirect mail to their home address at this time. Residents will be able to collect mail and packages that have been held in their respective residence halls during your checkout process. All mail/packages will be returned to the sender after the residence halls close.
    • Keys: Please do not forget your keys. Residents will be subject to key/core replacement fees for failure to return room keys.
    • Moving Carts: There will be a limited number of moving carts for students to use throughout the weekend. Please bring personal carts, dollies, and other equipment to assist your transition.
    • Dining Services: All campus dining locations will be closed for students no longer residing on campus.

    For students who need to remain in university housing due to emergency situations, and for information about the support systems we will continue to offer to students, please contact Dr. Gene Kelly, dean of student life, (ekelly2@esu.edu).

  • What is the status of mail delivery on campus?

    Residents are encouraged to work with USPS to redirect mail to their home address at this time. Residents will be able to collect mail and packages that have been held in their respective residence halls during your checkout process. All mail/packages will be returned to the sender after the residence halls close.

  • Who is allowed to live in residence halls for the remainder of the semester?

    International students. All students remaining in residence halls must contact Residential & Dining Services during business hours at (570) 422-3460, or email housinganddining@esu.edu and a representative will contact you the next business day.

    If you are a student currently involved in clinical rotations and living in ESU’s residence halls, we ask that you make plans to go home to your family or make arrangements to stay with family or friends off campus. However, if you are a student with special circumstances, please contact the Dean of Students, Dr. Gene Kelly at ekelly2@esu.edu.

  • I’m a student who remained on campus over break, or need to return to campus due to my current environment off-campus. Who should I contact?

    Students in these situations should contact Dr. Gene Kelly, Dean of Students, at (570) 422-3798 or ekelly2@esu.edu.

  • Is the University Ridge still open for its residents?

    The University Ridge will remain open to house a limited number of students, including international students. All students remaining at University Ridge must contact Residential & Dining Services during business hours at (570) 422-3460, or email housinganddining@esu.edu and a representative will contact you the next business day.

  • Will the cafeteria be open? If so, to whom?

    The cafeteria will remain open with limited service only for those students on campus as well as faculty and staff. Only grab-and-go options are available. The cafeteria is closed to the public. Hours as follows:

    • Monday-Friday: 11 a.m.-12:30 p.m., and 5-6:30 p.m.
    • Saturday-Sunday: 11 a.m.- 12:30 p.m., and 4:30-6 p.m.

Campus Services & Events

Student Health Services

  • Are student health services at LVH-Pocono available to students?

    Local ESU students experiencing symptoms (cough, fever, respiratory issues) must call the Expresscare at Lehigh Valley Hospital-Pocono at (570) 476-3700 to be triaged, prior to visiting Expresscare.

    All other students may visit Expresscare for their healthcare needs. (Please note that the ESU student health center at LVH-Pocono is closed, but Expresscare is functioning).

  • Is CAPS (Counseling & Psychological Services) available for students?

    The following information was shared with students via email on March 30: ESU’s Counseling and Psychological Services (CAPS) is providing remote telebehavioral health services to students via phone or ZOOM.

    Students who are seeking counseling services can call CAPS at (570) 422-3277, Monday through Friday, 8 a.m. - 4:30 p.m., and leave a message indicating they are interested in counseling. The student will receive a return call with instructions on how they may access and complete the necessary consent forms and intake information prior to receiving telebehavioral health services. Messages are checked regularly throughout the day.

    CAPS counselors are licensed in Pennsylvania and are regulated to provide counseling only to students in Pennsylvania at time of service. For students not living in Pennsylvania who require and are seeking other counseling services, please call or email the ESU Health and Wellness Center Monday through Friday, 8 a.m. - 4:30 p.m., at (570) 422-3277 or email afreeman11@esu.edu. The Health and Wellness Director and/or the Health and Wellness Case Manager will help you access services in your community. If the student is experiencing a mental health crisis, they should contact 911, 211, or the National Suicide Hotline at (800) 273-8255.

Study Abroad / Travel

  • Is ESU canceling study abroad programs or restricting travel to countries other than China?

    East Stroudsburg University continues to monitor developments related to COVID-19 (Coronavirus) every day, throughout the day. As a safety measure in the best interest of our students, faculty and staff, the University has opted to suspend all official study abroad programs and spring break service trips, nationally and internationally, effective March 6, 2020. We recognize that this decision has major impact for those students and faculty members planning to travel abroad, specifically the cost implications associated with many of these travel plans. Please know that our Office of International Studies is working with insurance companies, airlines, and third party agencies to request refunds, and we ask for your patience as we continue to conduct these tasks. We will update you accordingly.

  • I’m traveling to a country other than China, Italy or South Korea. What should I do?

    Travel for University business or to conferences, nationally and internationally, has been suspended effective March 6, 2020, until further notice. As an alternative to traveling on University business, consider (when possible) using remote access via Zoom, Skype, etc. We recognize that this decision has major implications for students and faculty members who have planned travel to study or on behalf of ESU, especially cost implications associated with many of these plans. Please know that the University is doing all we can to request refunds, and we ask for your patience as we continue to conduct these tasks.

General Coronavirus Frequently Asked Questions from the World Health Organization

See the World Health Organization – Coronavirus FAQs for the most up-to-date information.

Additional Questions

We understand that students, parents and other members of our ESU community have questions during this ongoing situation.

We ask that you please closely review the above FAQ’s, and be assured that important campus information will be shared via ESU email (to students, faculty and staff), on this page, on the ESU parents page, and via social media.

If you need further assistance, the form below is available to submit your questions:

Contact Us

If you have any questions about ESU health services or if your medical insurance is accepted, please contact the Student Health Services staff at (272) 762-4378.

If you have questions about general campus operations related to the coronavirus, please use the submission form above.

Contact Information

Campus Address
LVH-Pocono ExpressCARE
Phone:
(272) 762-4378
Title of Department Leader
Director of Health and Wellness
Name
Amy Freeman
Phone:
(570) 422-3553