Department offers basic digital cable TV service and High Speed Internet.

  • New all Digital TV lineup- One jack per room, student supplies the TV ( must have clear QAM tuner ) and TV coax cable, Over 80 Digital and HD channels provided. Channel Guide
  • Resnet has 10Gbps trunk to the Internet - Wireless and hard wired, best and fastest service is hard wired, See your RD if you need a Free Ethernet network cable.
  • No charge for wired access like some other State System schools.
  • Each student device is given up to 30 Mbps data speed for smooth HD video streaming. 4K TV's are supported
  • Most wireless devices are supported (wireless routers and extenders are not allowed)
  • New wireless printers can be added but we're not responsible for unknown prints, security recommended. We're the only State System school offering this level of BYOD support.
  • New 802.11 ac wireless throughout ALL Residence Halls ( faster and higher capacity )
  • New 10Gbps backbone links to all Residence Halls.
  • New most IoT devices ( Echo , Google Home, Roomba's , etc ) are automatically registered and supported

Please Note University Ridge Suites are NOT serviced by RESNET at this time. Any Network or Cable issues at the Ridge, call your service provider PenTeleData a (800) 281-3564, press option 2, then press option 3, then press option 1 to reach tech support.

RESNET Accepted Registered Software for Fall 2020

Operating Systems Info

  • We support OS Windows 7 - and newer ( all patch levels )
  • Patch Updates
  • We support Mac OS 10.9 (Mavericks) and newer
  • Linux

Special notes for wifi use on cellular phones

Hotspot enabling on cell phones are not allowed / supported iPhone and iPad w/cellular: Turn off WIFI-ASSIST to avoid Cellular data charges. This "feature" is on by default iOS 9.x and above

Android phones: Turn off DOWNLOAD BOOSTER to avoid Cellular data charges. Any file over 30mb will trigger this "feature"

***New to Android 10 os and Iphone, Ipad IOS 14

Randomized mac address is on by default and your device will fail to connect to the ESU Resnet.

To disable randomized mac in Android 10

1: Open settings app

2: Select Network and Internet

3: Select WIFI

4 Connect to ESUResnet

5: Tap gear icon next to the current connection

6: Select Advanced

7: Select Privacy

8: Select "Use device MAC"

To disable randomized mac in IPHONE and Ipad IOS 14

1: open settings app, then tap wifi

2: Tap the info button next to the ESUResnet

3: slide off "Use private address"

4: Turn wifi off then on to get online.

*If you have wifi issues, open a browser on the device and enter my.meraki.com, run speed test. If signal level is below 15db or speed below 5mbs, send test results to helpdesk@live.esu.edu with your contact information. We will be able to assist you with your issue.

Printer support

Wireless printers: wireless printers can be added but we're not responsible for unknown prints, security recommended

To connect your laptop / desktop to the ESUResNet

Wireless connect to ESU ResNet SSID and open a web browser. Try msn.com or other web site and you will be automatically directed to our registration portal. Enter your Student login/password and follow prompts to finish. When your device passes the scan testing, wait for 1 minute for your device to get online.

Wired connect Ethernet cable to wall jack and open a web browser. Try msn.com or other web site and you will be automatically directed to our registration portal. Enter your Student login/password and follow prompts to finish. When your device passes the scan testing, wait 1 minute for your device to get online.

Gaming consoles, printers, Echo and echo Dot, FitBits, and TV streaming devices (some older Vizio TV models are not supported via wireless at this time. Try uploading your TV firmware or please connect to wall with an Ethernet cable

Just leave unit powered ON and either plugged into your room Ethernet jack or associated to the ESU ResNet SSID wireless. Our new Profiler system will auto-register devices in a few minutes. If after restart, you have no Internet access BEFORE you email the Help Desk at helpdesk@live.esu.edu, please follow the instructions to obtain your MAC address (example 00:11:22:33:44:55 ) on your gaming/streaming device.

Resnet Supports most Windows AntiVirus software 2010 or newer

Preferred: Malwarebytes

File Sharing

The Supreme Court of the United States considers sharing of material that has a copyright for which you do not own and illegal activity. I am talking about "free" music and movie downloads through peer-2-peer networks. Limewire and Bittorrent are today’s popular programs. Just because you purchase Limewire software does not give you ownership of the materials you are downloading only ownership of the program. The recording and movie industry loves to come after college students for copyright violations.

Contact Us

During COVID-19 our physical helpdesk will not be open for drop-in visits; but we are here to help you. Please call or email. (570) 422-3789 or helpdesk@live.esu.edu

Contact Information

Campus Address
Stroud Hall 303
Phone:
(570) 422-3789
Fax:
(570) 422-3012 (Fax)
Title of Department Leader
RESNET Network Administrator Academic Computing
Name
Jim Lockard
Phone:
(570) 422-3792