All courses are taught by faculty with excellent academic credentials and strong industry connections with the hospitality industry in the Pocono Mountains region and nationwide.
- Stanley Li-Ming Chiang
- Professor, Hospitality, Recreation & Tourism Management, Department Chair, Eta Sigma Delta (ESD) Honor Society Adviser, International Council on Hotel, Restaurant, and Institutional Education (ICHRIE)
A.A.S., 1999 Taiwan Hospitality and Tourism College
B.S., 2002 Chinese Culture University, Taiwan
M.S., 2004 Chinese Culture University, Taiwan
Ed.D., 2010 University of Northern Iowa
Dr. Chiang teaches undergraduate courses including International Tourism, Community Tourism, Hospitality Data Analytics and Meeting Convention and Management and serves as the ESD club adviser. His research interests include: Community Tourism Development, Leisure Management, and Destination Management.
Meeting Convention and Management
Hospitality Data Analytics
Community Tourism Development
Bioelectrical impedance analysis
Publications & Presentations
Chiang, L. M., & McMullin, B. (2019). Destination management and marketing. In Hospitality: An
Introduction 17th edition. Brymer, R. Kendall Hunt Publishing Co.
Chiang, L. M., & Sha, J. T. (2019). Sport tourism and leisure travel. In Leisure Sport
Management (休閒体育項目策划與管理). 高等教育出版社. Pg.220-232.
Casebolt, K.M., Chiang, L. M., Melton, B., Russell, J. (2017). College/University
physical activity programs and academic success in higher education. International Journal of Kinesiology in Higher Education. 28, 2.
Lai, C. C., Lu, H. K., Chiang, L. M., Chiang, J., Hsieh, K. C., & Lai, C. L. (2017). Evaluation of a leg-to-leg bioimpedance device in the estimation of abdominal visceral fat for the elderly - comparison with CT. International Journal of Gerontology. 11(3), 144-148.
Lu, H. K., Chiang, L. M., Chen, Y. Y., Chuang, C. L., Chen, K. T., Dwyer, G. B., Hsu, Y. L., Chen, C. H., & Hsieh, K. C. (2016). Hand-to-hand model bioelectrical impedance analysis to estimate fat free mass in a healthy population. Nutrients, 8, 654; doi: 10.3390/nu8100654.
Chen, K. T., Chen, Y. Y., Wang, C. W., Chuang, C. L., Chiang, L. M., Lai, C. L., Lu
H. K., Dwyer G. B., Chao, S. P., Shih, M. K., and Hsieh, K. C. (2016). Comparison
of standing posture bioelectrical impedance analysis with DXA for body composition
in a large, healthy Chinese
population. PloS One, 11(7): e0160105.
Chiang, L. M., & Wang, D. (2015). Consumerism, In The Encyclopedia of Tourism, Springer.
Chiang, L. M., Zhang, P., & Casebolt, K. (2013). A Comparison of College Students’ Physical Activity between Taiwan and the United States. Asian Journal of Exercise and Sports Science, 10(2), 49-59.
Chiang, L. M., Casebolt, K., Tan, J. G., Lankford, S. V., & Wilson, J. (2011). A pilot study of an instrument measuring leisure satisfaction and life satisfaction in an outpatient leisure activity program. Therapeutic Recreation Journal, 10LV, 3, 231-252.
Chiang, L. M., Cebula, E., & Lankford, S. V. (2009). Benefits of Tai Chi Chuan for
Older Adults: Literature Review. World Leisure Journal, 51(3), 184-196.
Bloch, A., & Chiang, L. M. (2019). Marketing Analysis for Local in PTY, a Walking Tour of El Chorrillo, Panama City. 2019 Annual International Council on Hotel, Restaurant, and Institutional Education Summer Conference & Marketplace. New Orleans, LA.
Chuang, I. F., Lu, W. L., Chiang, L. M. (2019). The difference in color preference
gender and age groups in airline website. 9th Advances in Hospitality and Tourism Marketing and Management (AHTMM) Conference. Portsmouth, UK.
Chiang, L. M. (2018). Health and physical wellness trends in the United States. Chinese Culture University, Taipei, Taiwan.
Chiang, L. M. (2018). Perspectives in international leisure sport tourism development. Guangzhou Sport University, Guangzhou, China.
Chiang, L. M. (2018). Tourism Education. 2018 International Tourism Education and
Forum. Chinese Culture University, Taipei, Taiwan.
Zhang, H., Rong, D. P., Daniel, D., Lee, J. D., & Chiang, L. M. (2017). An empirical study of different sport sponsorship types and its effect on brand equity: A Chinese Basketball Association case study. International Journal of Management and Applied Science, 3, 8, 92-98.
Chiang, L. M., & Moranville, A. (2017). Travel & Tourism SIG Presentation: A Systematic Review on Passenger loyalty. 2017 Annual International Council on Hotel, Restaurant, and Institutional Education Summer Conference & Marketplace. Baltimore, MD, USA.
Chiang, L. M. (2015). The economic impact and trend analysis of the tourism industry in the Pocono Mountain Region. 2015 International Academic Conference on the Prospects of Technical and Vocational Education. Taiwan.
Chiang, L. M., & McMullin, R. (2015). Travel & Tourism SIG Presentation: Developing & Organizing National/International Educational Tours. International Council on Hotel, Restaurant and Institution Educators (ICHRIE). Orlando, FL.
Hsieh, K. C., Chen, K. T., Chen, C. H., Wu, C. S., Chen, Chen, Y. Y., and Chiang,
L. M. (2015). A pilot study on bioelectrical impedance analysis and anthropometric
measuring methods estimating body fat percent in Taiwanese male participants. 2015
Taiwan movement and
exercise science association, Taiwan exercise sociology association joint international convention. Taichung, Taiwan.
- Fredrick C. Meitner ("Chuck")
- Assistant Professor, Hospitality, Recreation & Tourism Management
B.B.A., 2013 Columbia Southern University
E.M.B.A., 2015 Jack Welch Management Institute, Strayer University
Graduate Certificate, 2019 Penn State University
Ph.D. Iowa State University
I teach undergraduate hospitality courses, especially those focusing on culinary arts, beverage management, and restaurant operations. I am fascinated by wine and enjoy blind tasting. I have 20 years experience in the hospitality industry, on both sides of the kitchen door. I am also the faculty advisor for the Hospitality and Tourism Management Club.
Private club member behavior
Mental health and wellness in the hospitality industry
Wine and wine sommelier training
American Culinary Federation - Chefs of Milwaukee (past president, various board positions)
Student Group Advising
Hospitality and Tourism Management Club
Publications & Presentations
Meitner, F., Lee SJ. (2020) Service Quality: What is it and how do you measure it? Club Director, 16-22.
Meitner, F., Lee SJ. (2020) Attachment – Fundamentals First. Club Director, 18-24.
Meitner, F., Lee SJ. (2020) How to Improve Member Loyalty at Your Club. Club Director, 34-40.
Meitner, F., Lee SJ. (2020) An Examination of Overlooked Routes to Member Satisfaction and Loyalty: Psychological Ownership, Group Identity, and Attraction. (Webinar), National Club Association.
Meitner, F., Lee SJ. (2020) Development of a Quality Service Metric for Private Club. ICHRIE, 2020 (accepted but postponed due to pandemic).
Brey, E.T., & Meitner, F. (2020). Designing research for maximum impact: Increasing the effectiveness of knowledge transfer through methodology. 3rd bi-annual Tourism Intelligence Forum International Conference, Algarve, Portugal.
“Development of a Quality Service Metric for Private Clubs: CLUBSERV”, Hospitality
Graduate Conference, Houston TX, 2019
“Examining the Impact of Psychological Ownership on Satisfaction and Loyalty: The Moderating Effect of Membership”, ICHRIE Poster Session, Palm Desert CA, 2018
“Examining the Impact of Psychological Ownership on Satisfaction and Loyalty: The Moderating Effect of Membership”, Central ICHRIE Poster Session, Ames IA, 2018
- Autumn Arthur
- Instructor, Hospitality, Recreation & Tourism Management, Executive Director at Stroud Region Open Space and Recreation Commission
B.S., 2014, Gettysburg College
Prof. Arthur is the executive director of the Stroud Region Open Space and Recreation Commission (SROSRC), which has oversight of more than 25 public parks, protected lands, and greenway trail systems in the community surrounding East Stroudsburg University, as well as public recreation programs provided in these facilities.
With a B.S. in environmental science and education from Gettysburg College, she approaches recreation from a background of sustainable land management and environmental education.
- Chris Barrett
- Instructor, Hospitality, Recreation & Tourism Management, President/CEO at Pocono Mountains Visitors Bureau
A.S., Penn State Hazleton
B.B.A., Penn State Harrisburg
Professor Barrett is currently the President & CEO of Pocono Mountains Visitors Bureau (PMVB). He has over 35 years of management, executive and leadership experience.
Chris was Executive Vice President/COO/CFO for Target Media and Target Digital, a leading east coast media and advertising firm headquartered in Harrisburg, PA. Prior to Target Media and Target Digital he held multiple senior management roles ranging from sales and marketing to theme park operations with Hershey Entertainment & Resorts for over twenty years.
- Steve Ives
- Instructor, Hospitality, Recreation & Tourism Management
B.S., 2003, The Pennsylvania State University
2008, San Diego State University
M.Ed., 2009, King's College
I have spent many years in the fields of education, tourism, and recreation working in K-12, higher education, and for non-profit organizations. Currently, I am working as the Director of the Office of International Programs at ESU. I have a B.S. degree in Recreation, Park, and Tourism Management with a concentration in Environmental Interpretation from Penn State University.
I also have my teaching certification from San Diego State University in Physical Education, and hold a M.Ed. Degree in Curriculum & Instruction from King’s College. I will be completing my Ed.D. in Educational Leadership & Administration here at ESU during the next academic year.
- Yongwook "Yong" Ju
- Assistant Professor, Hospitality, Recreation & Tourism
B.S., 2015, University of Missouri
M.S., 2017, University of Houston
Professor Yongwook “Yong” Ju has diverse industry experience, including managerial experience as the general manager at a mid-scale hotel, and assumed various roles in the hospitality industry—ranging from the front desk to the banquet department. His research interests are in consumer behaviors, service marketing, and the application of big data and business analytics in the hospitality industry. He published articles in the top-tier journal, International Journal of Hospitality Management (SSCI Indexed & Ranked A* in ABDC), and presented as a lead author at international conferences
Lodging Operations Management,
Hospitality Managerial Accounting and Finance, and
Hospitality Data Analytics
Consumer Behaviors and Service Marketing in the Lodging Industry: Service Quality, Guest Experience, Marketing Communication, Decision-Making Process. Big Data & Business Analytics Applications in the Hospitality Industry: Online Review Text Analysis, Topic Modeling, Sentiment Analysis, Mixed Methodology.
Publications & Presentations
Ju, Y., & Jang, S. S. (2022). The Effect of COVID-19 on hotel booking intentions: Investigating the roles of message appeal type and brand loyalty. International Journal of Hospitality Management, 108, 103357.
Ju, Y., Back, K. J., Choi, Y., & Lee, J. S. (2019). Exploring Airbnb service quality attributes and their asymmetric effects on customer satisfaction. International Journal of Hospitality Management, 77, 342-352.
Ju, Y., & Jang, S. S. (2022). Exploring the Role of Idiosyncratic Service Experience: Evidence from Boutique Hotels [Poster Presentation]. HHS Fall Research Day, West Lafayette, Indiana, 2022.
Ju, Y., & Jang, S. S. (2022). Exploring the Effect of Perceived Sensory Experience Value on Behavioral Intentions: An Evidence from Boutique Hotels. The 20th Annual Asia Pacific CHRIE Conference, Malaysia, May 2022.
Ju, Y., & Jang, S. S. (2022). Understanding Service Failure Trivialization Behaviors: A Mixed-Method Approach. The 27th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Houston, Texas, January 2022. (Nominated for Best Paper Award)
Ju, Y., & Jang, S. S. (2021). Review Sentiment and Customer Satisfaction: Does Temporal Difference Play a Role? The 19th Annual Asia Pacific CHRIE Conference, Singapore, June 2021. (Best Paper Award)
Ju, Y., & Jang, S. S. (2021). The Effect of COVID-19 on Hotel Booking Intentions: Investigating the Roles of Message Appeal Type and Brand Loyalty. The 26th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Houston, Texas, January 2021.
Awards & Honors
Best Paper Award (Nominee), 27th Annual Graduate Education and Graduate Students Research Conference, Houston, TX, 2022
Best Paper Award (Awardee), 19th Asia-Pacific CHRIE (International Council on Hotel, Restaurant, and Institutional Education) Conference, Singapore, 2021
Scholastic Excellence Award, Conrad N. Hilton College Alumni Association, 2017
Army Commendation Medal (ARCOM), The United States Department of Army, 2009