Warriors! Great News! ESU has a virtual Q Ticketing System which will significantly reduce customer service waiting – even when not on campus or near the Zimbar Building.

Schedule appointments (in person or Zoom session) to set aside time to address more detailed needs and concerns.

Download the ESU Mobile app from your app store.

Available on the Apple App StoreGet it on the Google Play store

Students off campus no longer have to wait in line in-person to meet with a Student Enrollment Center representative. Take a "virtual ticket" and continue to work on classwork, send an email, or socialize with friends while they wait to speak to someone about financial aid, billing, graduation, registration, records, parking tickets and more!

So whether you’re having lunch in the University Center … working out at the Recreation Center … or studying in Kemp Library, you can make sure you arrive back to the Student Enrollment Center in time for your appointment!

  • Don’t forget to screenshot or write down your ticket number.
  • Add records@esu.edu to your contact list and/or Safe Sender List so our responses are not flagged as junk or spam.

Get in Line Anywhere

WARRIORAssist allows our students and guests to get in line online while seamlessly blending in with our walk-in and appointment traffic on campus.

Business hours are Monday - Thursday 8:30 a.m. to 4:00 p.m. and Friday, 10:00 a.m. - 4:00 p.m.

Online Appointment Scheduling

Our appointment scheduling allows students to make online appointments, offering a range of benefits to include flexibility, shorter wait times, and mobile friendly booking.

Appointments are scheduled during normal business hours, Monday - Thursday, 8:30 a.m. to 3:45 p.m. and Friday 10:00 a.m. to 3:45 p.m.

Zoom Consultation

To schedule a Zoom call appointment, email records@esu.edu. To schedule a meeting with our Veteran Benefits team, email the Veteran Benefits office directly.

Zoom consultations can be scheduled Monday - Friday, 9:00 a.m. to 3:30 p.m.

Contact Us

If you have any questions, please contact the Student Enrollment Center at (570) 422-2800. ESU's Title IV Code is 003320.

Contact Information

Campus Address
Zimbar-Liljenstein Hall
(570) 422-2800
(570) 422-2849 (Fax)
Title of Department Leader
Geryl Kinsel