service learning badgeThe Crisis Intervention Certificate, jointly offered by the Department of Psychology and Sociology, Social Work, and Criminal Justice, prepares individuals to respond effectively to psychological and emotional crises.

This 12-credit undergraduate-level certificate equips students with theoretical knowledge and practical skills in crisis assessment, de-escalation, and trauma-informed care. Students are trained to provide emergency psychological support and advocate for individuals and groups facing acute stressors, trauma, or life-disrupting events.

Learners must demonstrate competence in crisis risk assessment, trauma-informed care, and ethical intervention across a range of crisis situations, including domestic violence, substance misuse, sexual assault, and more.

What will students learn to do?

  • The program includes courses covering the skills necessary to assess and deescalate crises.
  • It prepares students to respond to a variety of crisis situations in different professional settings.
  • Employment opportunities in the helping professions will be enhanced by this certificate.

External candidates must be interviewed by the Psychology Department chairperson or Sociology, Social Work & Criminal Justice Department chairperson to determine eligibility for the certificate program.

Learning Outcomes

  • Analyze the psychological impact of trauma and crisis
  • Asses lethality and safety risks in high-stakes situations
  • Apply crisis intervention strategies tailored to specific populations and scenarios
  • Navigate and collaborate with criminal justice, medical, and social service systems
  • Identify symptoms of burnout and implement personal and professional self-care strategies.

Skills Earned

  • Crisis Assessment
  • De-escalation Techniques
  • Trauma-Informed Care
  • Counseling Fundamentals
  • Risk Evaluation
  • Emotional Regulation
  • Crisis Communication
  • Self-care & Burnout Prevention
  • Advocacy & Referral
  • Ethics in Human Services

credly logoEarn Credly digital credentials as you complete the Crisis Intervention Certificate

ESU has partnered with Credly, the digital credential platform leader, best known for verifying skills and knowledge earned through specific coursework. Credly makes talent more visible and opportunity more accessible for those who earn the proficiencies.

Career Development at ESU

We'll help you launch your career. Support services are available through the ESU Career Development Center. The center offers a variety of internship opportunities, career planning, and employment services to all ESU students and alumni.

Become a Warrior

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Explore the variety of careers possible with a certificate in Crisis Intervention from ESU.

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    Undergraduate Admissions

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    Department of Psychology

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Contact Us

Campus Address

Stroud Hall 114
(570) 422-3355

Department Chair, Psychology

Dr. Anthony Drago
tdrago@esu.edu
(570) 422-3499

Assistant Professor Social Work

Dr. Hanif Bey
hbey2@esu.edu
(570) 422-3675