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Student Support

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Welcome to the student support site. Here you can learn how to access an ever-growing collection of help and support resources for a variety of commonly used technologies at ESU.

Getting Started

D2L Intro linkFor an introduction to Desire2Learn (D2L) and other commonly used learning tools like Blackboard Collaborate, please visit the ESU D2L Help Site (you must be signed in to D2L to access this site). There you'll find a collection of short, targeted videos designed to help you quickly get going in your class.
If you haven't yet logged into D2L, you may do so at the D2L homepage. The D2L login uses the same username and password as your ESU email, so if you have not yet activated your ESU email you will need to do that first by following the instructions on the student password reset page. You will need your ESU E-Card to complete the process.

Continuing Support

If you're already on D2L and need help with a topic not covered in the D2L Intro or would like to contact support personnel, please look for the "Student Support" area on the D2L homepage as seen in the image below. Student Support contains the full Support Resource Library with guides, videos, and walk-throughs for nearly all D2L features, as well as contact information for ESU's Academic Computing Help Desk and D2L's Support Center.

Student Support area on the D2L homepage

Procedure for Verification of Student Identity in Distance Learning

Policy details related to the verification of student identity in distance learning can be found on the Office of the Provost site.